Atlas replaces Intercom and Zendesk with a single, AI-native platform. AtlasOS gives you the control panel to run it all.
Open Metrics Dashboard →Track how fast your team resolves tickets across every channel. Spot bottlenecks before they become backlogs.
Combine support interactions, session recordings, and product events into a single health score per account.
Measure how much your AI chatbot handles autonomously. See what's being escalated and why.
Chat, email, WhatsApp, Slack Connect, SMS, and Discord. Every conversation in one place, threaded and searchable.
See exactly what the customer experienced. No more asking "can you reproduce that?" Just watch the replay.
Built into the core, not bolted on. Dynamically responds, routes, and resolves with your knowledge base as source of truth.
Every ticket, event, page view, and session recording tied to one customer profile. Full context, zero tab-switching.
Most support tools treat customer conversations as problems to close. Atlas treats them as signals to build on. Bug tracking, feature requests, and product insights surface automatically from every interaction.
Atlas is building the future of how companies understand and serve their customers. One platform. Every channel. AI at the core.